2023 Quality Assurance Manager

About us

MoringaConnect (DBA True Moringa) is an MIT-Harvard spinout on a mission to use underutilized superfoods to improve the lives of rural farmers and to meet the wellness needs of underserved customers. We’re starting with moringa - a superfood tree more nutritious than kale and moisturizing than argan. We use the moringa tree's seed oil to create skincare products (face, lip, & body care) and its leaf powder to create wellness products (supplements, beverages, & snacks). Our branded products are sold in-person, online, and in retail in Ghana (Melcom, Farmer’s Market, Relish, MIG Mart) and in the USA (Whole Foods, Costco, Pharmaca, Amazon). We also serve as a private label and bulk ingredient supplier for fast growing brands using moringa in Africa, North America, Europe, and Asia. Since 2014, we have served 5,000 women and family farmers, and planted 3 million moringa trees in Ghana. We are hiring top talent to accelerate our growth and impact.

Apply

This is a rolling hire (i.e. applications are being reviewed in real time) so apply as soon as possible. Apply using this google form link: https://forms.gle/RtnPJwRZMmx9Ehu78. Kindly note that you will be required to sign in with a Google account when you click the form in order to upload your resume/CV into the form. Our team will be in touch within one week of receiving your submission

Your Role:

• One Sentence: Build and implement Quality Assurance systems and procedures to ensure our bulk products (moringa oil, moringa powder, other ingredients), branded products (beverage; supplements; hair, face, and body beauty products) and private label products consistently meet the highest quality standards.
• Reporting Location: our factory in Nsawam, Eastern Region

Responsibilities/Inputs:

• Verify all materials produced from the production facility meet all quality standards
• Own renewal and compliance for all certifications (i.e. Ecocert Organic) 
• Ensure inventory and relevant records (i.e. COAs, COI) are kept to maintain batch traceability
• Maintain a safe and clean working environment in accordance with FDA, GSA, EPA, and GMP standards
• Ensure daily compliance to SOPs for facility and processing activities. Document non-compliances and execute corrective actions
• Coordinate training for all team members quarterly to ensure SOPs are being executed with excellence
• Collaborate cross-functionally with Farm, Factory, and Sales teams
• Ensure quality standards and protocols are met for all the special projects, (i.e. sourcing for external private label customers, internal R&D)

Owned Metrics/Outputs:

• Internal QA standards met for each batch of product manufactured
• 0 non-compliances with certifications and regulators
• 0 failed lab analysis
• HACCP plan is up to date and CCPs tracked
• All product, facility, and company certifications renewed on time

In the first month you will: 

• Understand production line and familiarize yourself with all processes
• Understand SOPs, HACCP Plan, and Organic production
• Understand all records and documentation that aides our conformity with the above-mentioned food safety management systems
• Oversee reception of raw ingredients
• Perform quality control procedures such as color analysis, moisture analysis, weight, temperature, and other tests for physical and microbiology parameters
• Release finished products upon confirmation that the results comply with standards

In the first 3 months you will:

• Work to improve SOPs and manage any abnormality observed in the production
• Implement improvements to systems and procedures to improve quality and food safety outcomes

• Oversee and run trainings for team members to improve quality and food safety outcomes
• Prepare team for both internal and certification audits

Compensation & Benefits:

• Competitive Salary
• Benefits & Perks
• Company SSNIT contribution: 13% of gross/month
• Company Tier 3 contribution: 0.5% of gross/month
• Leave (20 days): 15 days paid annual leave; 5 days paid personal days/casual leave
• Private Health Insurance
• Gadgets: company laptop, phone
• All-expense-paid company travel & professional development opportunity
• Opportunity to work in a fast-growing company making a positive impact in the lives of rural farmers and our customers